FAQ

How do I choose my size?

Measure around your leg about 4 in above and 4 in below the kneecap, then check our Size Guide. Your weight is a second check. If you're between two sizes, choose the larger one, since the dial lets you tighten it.

Can I wear it under my pants?

Yes. The sleeve is slim and low-profile, so it fits under most pants and jeans.

Do I need a left or a right sleeve?

Each sleeve is shaped for one leg. Choose the side you want to wear it on, or pick "Pair" in the 2-pack or 4-pack to get both.

How tight should the dial be?

Turn the dial until it feels supportive but comfortable. You should be able to bend your knee freely. If you feel numbness or tingling, loosen it.

What activities is it for?

Everyday movement: walking, stairs, gardening, light workouts, travel and long days on your feet.

How do I wash it?

Hand wash in cool water with mild soap and let it air dry. Don't put it in the dryer, and keep the dial out of soaking water when possible.

How long does shipping take?

Shipping is free. Orders are prepared in 2–4 business days and arrive 6–12 business days after dispatch (8–16 business days in total). You'll get a tracking number by email.

What if it doesn't work for me?

You're covered by our 30-Day Comfort Guarantee. Email us within 30 days of delivery and we'll make it right. See our Refund Policy for details.

Is this a medical device?

No. Acorn Step sleeves are comfort and support accessories. If you have an injury or a medical condition, check with your healthcare provider before use.